Liberty Suites Hotel

Room didn't look clean. Stains are clearly visible. Breakfast was low tier and didn't taste good. Orange juice was the best thing there. The fridge in the room made noise all night. It was very loud and made it hard to sleep. For the price of 280 per night, it was not worth it. Try Airbnb before staying here. I can honestly say that this hotel does not care about business or it's customers. I feel like they're not even trying and know that they can take advantage of ppl.

Stayed at the Liberty Suites Nov.1-3, 2023. Rooms are large, they are equipped with a kitchen but you need to bring your stuff or ask and pay extra. My experience was not ideal. 1. Service While the hotel indicates the front desk is open 24/7, there are times of the day where nobody is there, and then people in the admin office try to help. There is no safe place to leave valuables, nor to leave your suitcases if you come in before check-in hours. 2. Rooms They are not as clean as you would expect, clearly there have not been many upgrades to the rooms since at least a decade based on connectivity and decor. Bathrooms are large, hot water is very good. The bed is comfortable. The kitchen does not have anything usable other than the Keurig machine and the microwave. Not even a kettle to heat up water. There is no recycling box, it is half-way what a modern room looks like if you go to a Holiday Inn, for example. 3. Gym Treadmills, one stationary bike, and one elliptical machine plus dumbbells and a couple of mats in a small footprint. No towels, no cleaning wipes, no hand sanitizer. In 2023 you would expect all of that. 4. Location They are 1 hour on public transit from downtown Toronto, and very conveniently located if you are visiting the Thornhill area. Not too close and not too far from Fitch station. Summary: If you score a deal (under $200 per night), worth considering. But if you are looking for a business-traveller friendly place, this is not it.

I travel a lot for business. I had higher expectations for paying nearly $300/night! Room furniture had stains and the walls need a fresh coat of paint. At least steam clean the carpet!! Not even a bottle of water in the fridge??? Bathroom fan was on all night and can't be stopped. The breakfast was subpar, the least you can do is some bacon/sausages and fried eggs. The hallway on our floor smelled of cannabis. Won't be staying again

Stayed in the one bedroom suite for a week, LOVED it, I had a dishwasher, washing machine and dryer, a great kitchen and the entire place was extremely clean. Also had a living room and closet. The receptionists are friendly and attentive/accommodating. Some cons: -The continental breakfast is pretty terrible if you care about nutrition/breakfast is the most important meal of the day. I didn’t have a breakfast there even once, just wasn’t appealing, I’d rather drive or walk to something else. -Location is really great if you have a car, otherwise minimum 15-20 minute walk to any decent food situations unless you’re Asian or like Asian food as the mall downstairs is fully Asian including food court. There is a Subway. -There is no bellboy service -There is nothing provided in the kitchen, not paper towel, not dishwasher detergent not laundry detergent not utensils not dish soap nothing. I’ve been in suites where these have been provided. -The housekeeping did not do a good job with the bed, in fact the bed is really annoying as the comforter is only protected with two sheets up and down so if you care about like cleanliness then those sheets coming undone exposing the inside of the comforter which doesn’t get washed is extremely frustrating especially when they won’t change your sheets unless you ask them to. The smaller issues are, elevators are a bit weird you have to use your key card from the outside to indicate your floor, if you don’t use it the floors which have the rooms will not be accessible on the screen. The parking lot area is rather confusing so it may take you a couple of tries to remember where the ramps are, where the exit is, which area is best for you to park in based on which entrance you need, etc. All of that being said I would still stay here and tolerate the cons just because I loved my room with all the facilities and efficient room design.

I would give it a 3.5. At first, parking is not obvious of where it is but there is free parking on P2. You have to go toward the underground parking garage. To be honest, signage was not very clear there. Pros: - Location is convenient - Staff is friendly - Rooms are relatively clean - View is good Cons: - Breakfast was okay - the best things were the croissants - The elevator system could use some improvements (for example, indicating which floor you will be stopping at when you are in the elevator) - Price was okay, was not the cheapest Overall, it was an acceptable place to sleep overnight. If it was a bit cheaper, I'd probably consider staying again.

Unpleasant Stay, Would Not Recommend I recently stayed at this hotel, and my experience left much to be desired. Despite addressing my concerns with the manager, the overall level of customer service was severely lacking, making it difficult to recommend this establishment to others. Room Comfort: The pull-up mattress provided in my suite was far from comfortable. As someone who frequently travels for work and has experienced a variety of hotel accommodations, I found this mattress to be particularly uncomfortable. Breakfast: While the breakfast buffet was a nice touch, the options were limited. However, it was appreciated. Suite Amenities: I had reserved a suite, and in the past, I've found plates and cutlery already available in such accommodations. To my surprise, I was informed that I needed to pick up plates and some cutlery from the lobby. Additionally, some essential cutlery items were not available. This inconsistency was disappointing. Dishwashing Facilities: The suite included a dishwasher, which is a great addition. However, it was frustrating to discover that the hotel did not provide any soap or dishwasher tabs. When I inquired about obtaining new plates, I was told that I needed to purchase dish soap or dishwasher tabs myself or pay an extra fee, which was not mentioned during the booking process. This lack of transparency was frustrating and inconveniencing. Overall, my stay at this hotel was far from pleasant. I would not recommend it to fellow travelers. Clear communication and consistent amenities are essential for an enjoyable hotel stay, and these were lacking during my visit.

Room was super clean, comfortable bed. Interesting that they don’t have a temporary locked suitcase storage. They said we can leave our suitcases in a meeting room that is not locked and they won’t have any responsibility if they are stolen.

My family member stayed here when he came to visit me from the USA. It was very clean, quiet and the rooms were large with all the fittings you might need including microwave, gas stove, fridge etc. Great for a long-term stay. There are 2 closets and the washroom was very clean. There's free parking available for lodged guests and the ladies at the front desk were very well spoken, resolved complaints swiftly and with a very bright smile always. Loved it. There's also an amazing breakfast buffet selection that comes complimentary with the room. I enjoyed the meals.