RONA Edmonton (Stony Plain Rd)

Bought a toilet in their website. I’ve received a tracking number next day. Keep checking where the toilet was. Call store, call center~nobody knows anything. Horrible customer service. It got delivered, I never open my front door of condo. Never receive a notice of delivery. Horrible experience!

I recently visited this RONA store to purchase a drill machine and some other DIY equipment for my first project, and I am incredibly impressed with the quality of service that I received. From start to finish, the staff members were knowledgeable, helpful, and truly went above and beyond to ensure that I was satisfied with my purchases. Sandy was the first person I interacted with, and she was simply amazing. She took the time to ask me about my project and understand my needs, and then guided me through the store to pick out the most economical items for my specific requirements. Her knowledge of the products and her willingness to help me find the right tools was truly impressive, and I cannot thank her enough for her assistance. Later on, I had the pleasure of interacting with Garry, who gave me a quick 101 course on the drill machine that I had purchased. He patiently explained how it worked, answered all of my questions, and even provided some tips and tricks for using it effectively. His expertise and guidance were invaluable, and I left the store feeling confident and excited to start my project. Overall, I could not be more pleased with my experience at this hardware store. The staff members, especially Sandy and Garry, truly exceeded my expectations. I would highly recommend this store to anyone looking for high-quality tools and exceptional customer service. Thank you all for your hard work and dedication to helping your customers succeed!