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Anonymous
09-22-2023 11:27Unpleasant experience shopping here. I approached the older male staff member about the Merrell hiking shoes - I had asked if they were good for hiking, hoping to be sold on the features of the shoe e.g. yes they're great or no/I would recommend another brand. Instead I got a disinterested look of disdain and a dismissive answer with absolute contempt that made me feel stupid. At the very least his colleague was able to step in and explain the features of the shoe which was helpful. Unfortunately by this stage I just wanted to leave the store. Hopefully in the future you take note that some customers are beginners and new to these products and actually provide some customer service. I won't be shopping here again. Thank you at least to the other staff members - they were friendly and helpful despite it being a very busy day.
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