McDonald's Erina

Clean. Friendly staff. Good 30 min free parking space.

i placed an online order and i also wanted to get a second order to pay in cash, when i got to the paying window the boy said he put the second meal and merged it with the online order. i was expecting to pay $6.90 on my card but was charged an extra $13.75 without me agreeing to it. i was supposed to pay the $13.75 in cash. please sort out your crew as i was wrongfully charged without knowing. i also wanted extra pickles on my cheeseburger but got 0. pls sort this out i am not happy

We unfortunately had a bad experience. We selected table delivery, as we had a tough day with our mother passing. But they never delivered it. Our food was sitting on the counter for over 10mins. Burgers and nuggets were cold, we couldn't eat. Staff just did t show any care towards us. And as you can see it wasn't busy. You are only as good as every customer experience, and customer service wasnt given here. Wont stop at this mcdonalds again.

went there Tonight after finishing late around 10:08pm. wanted a quick dinner like i normally get on a late night shift. told to move to the second recieving window but couldn't because a car was already there so moved the waiting bay. Was forgotten about for 20minute's I got very upset. acted out in a disgraceful way (yes i did bang on the door)because my emotions was already high from stress. was made to feel less about my situation interrupted when trying to explain through tears (and my part swearing) the server swore back at me. (the server that told me to move which confirmed that they did forget about me and my order) Made me out that I was going to physically attack them when I was crying and could barely stand from shaking. I received my food but not the drink. Not happy. Poor customer service. need better training for the night staff there.

A$1–20

Went to maccas today to get my bacon and egg muffin had too wait 30 mins and then as I was eating it I bit into a egg shell

Been here quite a few times now for lunch break at work and it’s always been a good experience compared with other stores. Food has always been hot and fresh, friendly staff and a nice clean seating area. Can’t really ask for more from Maccas

A$1–20

Chips were cold. Nuggets were the best I have ever had. Service was average. Though they ran out of happy meal books. Tables were filthy.

I'm a menulog driver and this would have to be the worst experience tonight. Young male at the counter was advised that I was picking up 2 orders. He pointed to the screen and said oh its the last 2 on the bottom left screen. 15 mins later with staff walking around definitely at a snail pace I asked the young girl if she could get the manager who was clearly packing orders for drive thru and not paying attention to the 10 people standing around the counter. I know she could see customers waiting but there wasn't any direction to staff throughout this time. Once advised the orders were packed in 2 minutes flat. All staff even though they did look like they were short staffed had no enthusiasm at all to be working. Maybe it's time to hire new ones