Bushcraft Equipment

Yes, their products are good quality, but I have never been so appalled by customer service. I went in to look at Akubras, and just to be clear I’m definitely going to buy one as I’ve researched them online, just deciding between a couple styles and colors. The salesman said if you’re not going to buy today come back when you are, and didn’t want to let me try any on unless I was serious about buying that day. This hat is expensive for me and an investment, I don’t make these big purchases rashly, I think on it. I felt pressured and limited on what I could try on. I’m now going to travel to Sydney to buy from a place with better customer service.

Good gear, shame the customer service is so lacking. As an outdoor enthusiast, I want to shop here and support local business. However, the greatest detriment to this business is clearly the old man behind the register. His condescending and rude nature has caused me in the past to avoid talking to him And to drive 2.5hr to blue mountains for the same gesr, but with a smile. I would suggest if you want people to shop local and spend money in your store - as all of your signs say. Then stop pushing them away with your condescension and help them when they ask for it.

A large variety of gear. The owner has always been incredibly kind and helpful to me. He’s very knowledgeable and I’ve haven’t gone wrong with any of his recommendations yet.

In a world full of faceless big brand stores, this shop was a breath of fresh air. A huge array of stock and some amazing help, my new Akubra hat comes with a great memory of this awesome outdoor adventure shop. We will be back!

A really great shop. Full of good quality equipment options. Great advice from the owner and the kit on offer was much higher spec than you find in Anaconda etc

This outdoor store is amazing. It has all you need to venture out to see our diverse environments. The team is very knowledgeable and willing to help. They have an excellent range of quality clothing, footwear, and general hiking and outdoor needs. Best outdoors store on the South Coast

This is a great outdoors shop with only the best quality gear. They don't stock junk, only high end gear that will work properly and last a long time. The prices are mostly cheaper than buying online. It makes sense to phone them and drive down from Sydney, try on shoes etc here and take them with you rather than risk getting the wrong size online.

They have a great range of high quality products but I can't stand a staff member here. Was going to buy some rain gear a couple of weeks ago but the shopping experience is terrible here so I made do with what I have. Over the years I have purchased hiking boots, cooking gear, etc from here. I only shop here if it's impossible to get elsewhere.