JB Hi-Fi Cranbourne HOME Superstore

Door man security guards are always really nice. Come here for a quality yarn with the door man. JB Hi Fi, give the door men all raises. 10/10, would buy TV here just cause security door man recommended it.

Sarah from this joint is an absolute superstar star. Her manner of approaching to help out and giving all the information for me to find the right product I was looking for was very efficient and friendly. Best customer service someone could ask for from a big brand. She made my day by giving me a better deal to purchase the portable JBL speaker that I always wanted. I felt like that was my lucky day that I happened to meet the right person at the right time. Thank you again Sarah.

Went to buy EA 24 and pre order Spiderman 2, and before I went to the checkout wanted to see the Funko collection they had in stock. When two workers came by to look at me and make eye contact with me and leave. Felt like I was stealing because of the way they came to the aisle and were looking at me. After I get Spiderman 2, I never coming back, felt like criminal and thief. Don’t deserve this kind of treatment

We had a great customer service experience with Karim. He was very helpful and guided us to a product of our budget and needs. We have been to many stores but never came across someone as professional and eloquent as Karim. Thank you

Waited 15 minutes to be served. Hoping to buy an IPhone 15 pro. The staff couldn't be coaxed away from their group conversation about Stalin long enough to buy the phone. Took my purchase elsewhere. Terrible salespeople.

Have been in here multiple times to purchase TV's, appliances and electronics. It seems there is never anyone to help although I can see staff just chatting with one another. There are a couple of staff which have always been helpful but it appears not all staff have their level of customer service. Have shopped elsewhere on occasions due to not getting any assistance in this store. I have stood there looking at TV's for 10+ minutes and not one person came to assist and could see no one available to assist.

Served by Sarah! She was amazing and helped us with everything and is just super nice.

Had a great customer service experience with Alasdair- Replace Samsun Tablet - making sure covers were correct - memory card had enough space etc - Then Jenn - counter specialists helped with following up paperwork - ***** - these two people were great u0026 gave me the time to do what was asked of them u0026 more - happy as