Alexandria Automotive Services

After paying an exorbitant amount for pink slip, service and oil change (was also quoted $800 for brakes but got them replaced nearby for less than half that), they failed to reattach the skid plate correctly and it came loose whilst travelling at 110kms on the M1 in Christmas traffic. We were escorted by emergency services into a breakdown bay where they removed the plate for us and advised there was only two screws holding it in place. When I had it repaired by a reputable mechanic they used 14 screws. After reporting the incident to Kyle, who took zero accountability and argued with me that it wasn’t dangerous and only required two screws, we had to find a mechanic who was open on Christmas Eve and paid to have the vehicle repaired (again) whilst on holidays. Looking forward to Kyle’s patronising reply!

Got a blue slip here, and it was absolute rip-off. Bought a BMW in Melbourne, had it serviced and inspected by official BMW dealership, adjustments made, no issues. Transported to Sydney with professional closed transport, and then dropped off here to do blue slip. Says shocks are leaking and requires replacement, tires have to go as well, a blue slip became a $2000+ repair. They used KYB shocks that retails less than $200 from a bunch of Australian retailers, then charged twice the amount for a front only replacement. Tires had no problem except expensive compared to Tyrepower, but the alignment was off the chart as they have no professional 21st century alignment equipment to do it and the car starts pulling to the left after 15km/h. All of this and I have the BMW's service report in my hand and I let them did it cuz I needed the car. The car was later realigned at Tyrepower and adjusted by BMW dealerships. If you drive a budget car and get something done here cuz you aren't gonna afford a rip off, you're probably fine. If you got anything good, just go to a dealership, otherwise they'll get you if they see the chance coming.

Have been taking my car to Alexandria Automotive for close to 3 years and have always been very happy with the service. Very helpful, timely, and great communicators. No fixes or repairs were ever done without chatting with me first. Highly recommend!

Definitely recommend these guys; they really helped me out the other day even though they were super busy. They are honest, professional, skilled and efficient and kind.

Super friendly professional, great quality work and trustworthy. Highly recommend thank you!!

Nick and the team were lifesavers, friendly and great work at a reasonable price

Have been taking both of my old 2000s era cars here for a couple of years. Conveniently located, friendly. Seem like an honest bunch which is sometime surprising in the middle of Sydney. Good communicators. Charged my car battery for free once when it was dead. Mechanic Nick a nice guy.

Very happy with the quick service I got from Ash! He helped me fixed a punctured tyre and cleaned the corrosion off the battery in 10 mins! Highly recommend. Anthony