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Anonymous
10-02-2023 21:56They got surface pro on a Friday....battery u0026 charger problems. Got it back the next Tuesday. Working better than ever. New battery fitted.The charge was considerably less than others I tried and the assurances u0026 confidence given was great. But for Oz Phones my surface was headed for the bin...other prices, risk of breaking screen etc. was just beyond reason! These are true honest technicians prepared to help u0026 not skin you alive.... also the speed was incredible....no weekends there. Can not speak more highly...Thanks
Anonymous
09-20-2023 03:38My phone was water damaged. When I got it out of the water, I basically did everything wrong. I turned it off (right thing to do) and then kept turning to turn it on (wrong thing to do and then I continue to do everything wrong). I tried to charge it. It overheated. Left it then tried to charge it again. Basically did all the things you’re not supposed to do when water gets in your phone. Then left my phone to get repaired after 2-3 weeks after the incident. I recently made a recovery key (iOS) because someone was trying to hack into my Apple account and therefore signed out of all other devices. If you’ve made a recovery key, you know that if you lose the key then you lose your account. Well my mum threw out the book I wrote it in and I thought I lost all my precious memories of my deceased father. Thankfully, after looking at the reviews on oz phone repairs, I decided to go with them to try and they delivered above and beyond. I cannot describe how helpful they were in all departments. I also cannot describe how happy I am with what they helped me with, I don’t think they’ll know just what they did with saving my phone and therefore recovering all my precious memories of my deceased dad. Thank you oz repair team. Would rate 100/5 if I could
Anonymous
06-19-2023 13:45Thank you team @ Oz Phone Repairs! I dropped my iPhone off this morning after not being able to power it on or charge it for two weeks with chargers working for my other apple devices. Of course it charged in their office. They took my iPhone to run tests and confirmed it was working fine. They told me about a button sequence to use should this happen again and returned my phone no charge even after I offered. I had to say thank you and share this great customer service. Highly recommend them and thank you again team!
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