Brookvale Spares

Good communication, great customer service, never let me down!

I recent needed to upgrade space saving tyres for a better outcome 2 Factory mag wheels. Obvious safety speed restrictions of 80km/hr have no longer apply. These guys within 2 hours had sourced exactly what I needed at reasonable price. The mags wheels checked out to be straight + true, balanced ok. Thanks Chris

Great customer service, helped me out alot. Good pricing.

Looked around at other wreckers for the part I needed, and this joint had the cheapest quote for what I was after. The blokes were helpful and honest, sold me practically a near new product going by the condition with zero faults for a bargain price. I'll definitely be returning, much cheaper and better than other wreckers in Seven Hills.

Amazing customer service! super handy and has options for all my questions and super lovely! Couldnt recomend enough!

Appauling service!! I purchased damaged spare parts and they refused to refund. Disgusting customer service! I was told to 'stop barking like a dog' by the manager on shift. After a claim with the ACCC I was able to get my money back due to a court ruling they DO sell damaged spare parts.

i ordered a retro fit Suzuki Jimny power steering assembly to replace worn out manual steering box I have no trouble recommending this company We live in south east Queensland so we are a long way from Sydney The service I received from Darren was second to none I had a couple issuses with parts not fitting and after a couple of phone calls all was sorted He said he would ring me back after he check on the problem I had and he did No yelling or screaming just good old fashioned service Cheers Colin Nebe

Understand sometimes secondhand parts don't work. Do not understand the point blank refusal to refund for an obviously defective part. (They did offer replacement however we did not want to risk losing labour costs all over again so we fitted a genuine new part) Contacted Fair Trading who advised Brookvale Spares to issue refund to us. Through repeated emails and many many phone calls finally received refund over two months later - delay due to either deliberate avoidance, absolute indifference or sheer inefficiency. Appalling experience overall.