Big Music School & Studios

I have a great experience with Big Music online store. During this lockdown, Big Music is no difference with other non essential businesses, they’re close but still selling musical products online. I was looking for a certain guitar brand, but there is no available stock around the country except one in Big music. I didn’t waste my time, I call them and bought the guitar. The good news was, they also gave me the best price for the guitar. That’s why I would say, Big music is one of the best musical store in Sydney. Guitar was great and the costumer service is excellent.

Friendly staff and decent price for a guitar setup. However when I picked up my guitar the humidifier was bone dry and my nice strap was wadded up in a ball inside the case. Definitely not how I left it. When taking care of instruments worth thousands of dollars, I expect better service than that.

They are currently close for renovations, but the studios are still working.

Purchased my guitar with them yesterday. I spoke with a few different staff and they were all very friendly and helpful. I found that different from other shops, they didnt try to sell me a super expensive guitar, instead they helped me find the best for my budget and skill, with good quality. I will definitely return to the store. Also, by being in the crows nest area (rich people suburb) , their prices was compatible with other stores. In fact they were the second cheapest for that guitar, by 9$. I was surprised.

Great range, great service and great classes. My neice thoroughly enjoyed the recent drum clinic during the holidays at Big. Harry from the service department set up the action and harmonics on Epiphone Wilshire last week. It plays like a dream now - crisp, tight and fast. Big thanks to all at Big Music!

Wide range of music instruments. Guitar selection is amazing. Staff were friendly and knowledgeable. We bought a Yamaha guitar for my son, and they weren't sure if it would fit him, so they brought it up for him to try. They also have music lessons for young kids available.