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Anonymous
07-27-2023 05:57A big Thankyou to the miserable woman who jumped on me the second I walked in the store with my -extremely well behaved and on leash- dog today. You made my decision 10 times easier on where to buy my couch from! I had walked in about to hand over $4600 after tossing up between freedom and a couch set from harvey norman. Walked back over to HN, where they know my dog by name and welcomed him back in with open arms! Will never shop at freedom again. Get over yourselves - it’s cheap, poorly made furniture and you want to get on your high horse about a dog being in your store!
Anonymous
05-18-2023 11:31My Son u0026 his girl recently bought a dining suite from Freedom. It was delivered flat pack, this is after they were told that it would be assembled and the packing taken away. My Son called them and was told it was Policy that they do not assemble or take away packaging. He was convinced that the Sales person said it would that he asked me if I would call. I did and spoke to the Manager Leo. I must say he handled the situation very professionally u0026 arranged that day for it to be assembled and packaging taken away. I understand that this may not be their policy but in this case there was a doubt and he acted correctly. I would most certainly recommend Freedom West Gosford. There was a problem and Leo solved it, job done, thank you.
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