Lakeside Inn

So where do I start. The place is very run down, cigarette butts everywhere, dog poo not picked up and all over the grass area, had to dodge where we stepped. Lights on outside the room all night. Sheets on the bed not changed, Hair on the towels from previous people. Dog poo on a chair, wall and curtains in the room. Shower not cleaned, rubbish on the floor, it was a very unhygienic place to stay. When we approached the so called owners, they were so rude inconsiderate and avoided our complaint. They just grunted at us and tried to avoid the situation as if it was our fault. I would avoid staying there, only if you are desperate.

We stayed here for two nights the place was very run down and rubbish everywhere. On first glance the rooms looked clean but once you actually looked the surfaces where dusty and there were crumbs all over the table. We had a lake view which we couldnt see due the the FILTHY windows. On the last night at 7.30 my son accidentally locked the key in the room, the reception closed at 7 but there was an after hours numbers, I tried the first 2 numbers a few times and no one answered. I then called the their call centre and spoke to someone who said he will try and get hold of them and they would call me back, after about 40 minutes and no call back I decided to call the call centre again and he gave me the code for the master key in the lock box. Very unhappy with our stay and definitely won't stay there again dirty, un-maintained and terrible service.

Staff were friendly and helpful Moved us upon request (didn’t want to annoy staff by asking them to be moved back to the original room as regretted moving and paying more immediately) Disappointed when requested to move to a lake side cabin to find it was more expensive and smaller than the room we were previously in that was cheaper. Was surprised to see cockroaches in the cabin and a smell in the bedroom I couldn’t put my finger on The 2 single seats in the lounge room we’re comfortable but aren’t great to sit in for a long time I think a sofa/lounge would be better suited for the space there and more comfortable. neighbours being very loud at 6am woken by neighbours in a cabin across in a different row of cabins and loud very late yelling and talking very loud and driving around in and out of the hotel Internet was weak signal and free to air tv cut out this could be due to the storm but wasn’t sure as had some issues when it wasn’t storming Next time will steer clear of the cabins save some money and stay in the rooms and hope for a better experience as staff were helpful and polite. Other than that we had a reasonably good time had our 2 dogs/pups with us. Need more space to walk the dogs though as our cabin only had the strip of grass to walk along and some grass out near the office