Crown Metropol Perth

Stayed here 1 night, very much recommend. Nice ambiance, friendly and attentive staff, squeaky clean, nice bed, nice bath, nice pool. I enjoyed the smart light switch 🤓🤣 And won $70 at the casino😸🤩

All-around 4-star experience; one of the easiest 4-star ratings to pick actually. TL;DR: it's good, and comfortable, with nice facilities, but it's not amazing by any stretch of imagination. This is a large hotel, which means it can get crowded if you're in the wrong place at the wrong time. That can also translate to things like a slow check-in process. But it also translates into good services, with a nice pool area (even if the outside pool was closed when I visited, which was unfortunate) and the likes. There's even an on-site plastic surgeon which I found not my cup of tea, but well whatever. The rooms are comfortable and clean, and moderately well-equipped (with a couple of oddities like a scale). There are places like some furniture pieces that are starting to feel a little tired and worn, but nothing major. It was quiet at night, which was a good thing but really table stakes for hotels at this class I think. Breakfast was good, with a nice selection of meals, including some Asian options. What was strange though was that coffee was extra - at $44+ for breakfast, one would expect it to include a latte, but apparently not. Also a random note: probably due to its casino affiliation, there is a ridiculous amount of security cameras at this hotel. Just something some people might want to be aware of.

Starts with superb valet parking u0026 concierge attendants. Then Andrea @ reception's attention to detail given was sublime. Rooms catered for every need of wedding weekend stay. Atrium breakfast was next level. Only downfall was Alysa in Lobby Lounge bars' attitude u0026 rudeness to customers nearly spoiled the stay.

Had a great time. Kids had a ball. Would have like to have adjoining rooms like promised but apparently they don’t have any control over the third party booking companies and what they promos for the price you pay. Like including breakfast which apparently wasn’t included either. So I think maybe having a little control over selling your product via 3 parties would be a good thing. So anyway after a tricky start hubby and I were in separate rooms with kids. Room was nice would like to be able to open a window though, but pool was great. Lovely relaxing pool deck, pool side bar was reasonably priced too. Staff were always pleasant and helpful. Valet parking was great but would have been better if it had of come back to you clean :-) lovely break thought the rooms were a bit pricey for what they were but the complex itself was worth it.

Lovely location, close to everything you need for the holiday. Rooms quite nice, the kids loved watching movies from the bath. Beds on the small side but quite comfortable. Decent selection of restaurants but many are not for children. Pool area is excellent for children, they'll run around for hours. Water a bit chilly though. Hard to get seats, we had to pay extra to hire some seats. Overall it's pretty expensive but sort of worth it.

Not my first stay and great experience. Lovely view of the pool area and optus stadium, amazing shower, good water pressure and temp, body wash smells great. In 3rd trimester and using heat packs, when I asked how I heat it, they brought me a microwave into the room. Bed amazing firm. Buffet breakfast awesome. I always enjoy my stay here.

The room itself was beautiful and comfortable. The staff were all friendly and helpful. The variety of restaurant and entertainment were also excellent. The cleanliness of the room was quite disappointing. There were dried rose petal residue around the tub, the wide bathtub facet was smeared with soap scum, there were a few wee hairs to top it off. A good friend paid for our stay this time and I wouldn't dare tell him those details. Good overall experience, but hygiene ranks above niceties and Crown should take note.

Took my partner away for a couple of nights, had a few things that made the stay less comfortable. However the manager was very accommodating and made sure to make things better for that and also future stays with the crown. The dinners and pamper day my partner had were good experinces. Thank you