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Anonymous
10-20-2023 17:59DIYA Hairu0026beauty salon 14,Ferrari drive, Cranbourne east,ViC-3977 home salon ruined my hair and now I am scared to ever return. I went for hair straightening and I told her about all my previous hair colours n treatments before commencing the straightening. I asked her twice “will it not damage my hair” she said no darling. As she applied product on my hair with in seconds my hair started ripping , but she didn’t let me know. She asked me to come to the shampoo station as she said she needs to wash that part of the hair again as something went wrong. I said ok and she asked me to stay there for 20 minutes as she applied some treatment when she was shampooing my hair. After ten minutes lying on the shampoo station I felt something is wrong and I asked her to please wash the product and what is she doing. Then again she asked to wait for another 10 minutes. After a wash when I went back to the chair and I run my fingers on my hair and I found chunks of hair from bottom has been ripped off. I burst into tears and said what did you do to my hair. She asked me to shut up and pay for the service she gave. I paid her for the wash and treatment as I was shivering and couldn’t think at that time. She was not at all apologetic. I am hurt and in tears. Attaching pictures too. IS SHE EVEN LICENSED I WONDER NOW.
Anonymous
04-05-2023 21:562 days agoNEW My experience at DIYA HAIR u0026 BEAUTY SALON was fantastic. she made a WONDERFUL job, she asked many times if I was happy with what she was doing and she understood perfectly what I wanted (I have a tricky haircut but she did it very well and it was more then my expectation) . . . I could not be happier with the result and with the whole experience and I recommend this for everyone. Thank you 🖤✂️💇🏻u200d♀️
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