Best Carpet Cleaning Melbourne

I had an amazing experience with the team at Best Carpet Cleaning Melbourne. Their friendly and well-trained technicians are experts at what they do, and I couldn't be happier with the results.

Mimmo was very responsive. Quality of work was excellent. Technician arrived on time and called prior. He also tried to remove stubborn stains from the couch and carpet. Price was reasonable.

Do not use this company! We paid $420 up front for two cleaners ($70 per hour per person) to do what we were told was 6 hours of cleaning between them. We were asked to provide a list of priorities for the clean, and they would work on the first priorities first then get to the later ones if there was still time. First priority was bathrooms, which they did. Second priority was vacuum and mop floors. Not only didn't they vacuum parts of the house and left dust and dirt in places, but they did not mop the floors at all as they left it til last then ran out of time. They also walked some kind of sticky residue all over the wooden floors with their boots and left the floors dirtier than when they arrived! I spoke to the manager and requested a partial refund as they had not done the bare minimum of cleaning the floors for $420. His response was 'they did a good job of other things so we don't owe you anything'. Wow. Will never use them again and want to warn people not to fall for their slick sales pitch - it doesn't result in a good job, and it's incredibly over-priced. Beware. They said they could do the floors if we paid for an extra half an hour... but after 3 hours and paying $420 already for half the job I asked for, my response was a very unhappy 'no'.

If you're looking for a trustworthy and efficient carpet cleaning service, I'd highly recommend these guys. Their attention to detail is commendable!

Their steam cleaning technique brought my carpets back to life, removing all stains and leaving a pleasant, fresh scent. highly recommeded