KFC Cranbourne North

Ordered a 3 piece box, the chicken was soggy and soft and full of oil. The chips was very tasteless. The price of the meal goes up and the quality goes down. Wasted my money on something I didn't enjoy.

A$40–60

Food was ok, chicken wasn't too greasy. Service was great by the young girl at the counter. But the place was dirty. Food scraps on tables and the floors. Air conditioning vents were filthy, as if never been cleaned and spewing out dirt onto the roof and air. Probably won't come back here

A$40–60

Very bad service. I ordered online and went to pick it up but my order was incomplete even after I asked the server if all the ordered items are in the bag. She said, yes they're all there. When I got home, it was incomplete and missing one item. I tried to call. Someone answered and then hanged up before listening to what I have to say. I went back to the store and informed them of what happened. No apologies. The way they asked me to repeat all my order, it was as if I was lying. I was then given a smaller replacement product. I told the server, the potatoes and gravy in cheap as chips was a bigger item. Everyone gave me a dirty look. It's amazing how even if I ordered online - not via the speaker, they can still not give me the correct order. Management has to step up and workers need to be trained better. It's not the greatest food. But when people spend money to get food because they don't have time to prepare home cook food, at least get them right. I don't expect to be treated like a king just a courtesy to answer the phone, understand that people are tired and just want to get their take away order right the first time instead of having to drive all the way back to get the order right.

A$20–40

This is my local store. Usually the food is good. Fresh and hot. During busy times, though, it seems like the chips are not cooked for as long as they should be, and they are soggy. We had a delivery order from here earlier in the month, and it was disgusting. The food was almost inedible, and the order took around an hour and a half to arrive. In fairness, this is not entirely the stores fault as it relies upon delivery drivers who are not directly employed by the store. However, the over cooked chicken pieces and the fact that out of 8 pieces there were 5 wings... that is the fault of the store. This order was made to feed my children who were at home while I was unexpectedly out for far longer than intended. I went into the store and spoke to the manager on my way home. The manager was friendly, showed appropriate level of concern, and was more than happy to find a solution. I was offered either replacement food or a refund. I chose the refund because, at that stage, it was close to close, and my kids had already done their best to get through what they'd been given. I was happy with the resolution. One last issue is that it's impossible to get through to the store on the phone. This really needs to be fixed.

We bought 15pcs wicked wings ordered in the drive thru, paid and in the booth 4 girls laughing joking around. I got the receipt went to collect and found I was given only 3 pcs of wicked wings. I said to the manager Jason this is the wrong order , your staff did not listen to the order, they were joking laughing in the booth, he said to me to go back to the drive thru and re order. They made the mistake and I am asked to go around and reorder! The other KFC near Cranbourne Centro are better than this crowd. What Poor Service KFC Cranbourne North.

The drive through is very busy, not many people go inside to order and eat. Because of the high volume of customers, this store will run out of items on the menu. The food is always hot and they serve you as quickly as possible.

THIS STORE HAS THE WORST FOOD EVER, THIS IS MEANT TO PART OF A LARGE MEAL FOR A FAMILY. STAFF CARE MORE ABOUT THEIR SOCIAL LIFE Than THR CUSTOMERS AS PER USUAL

Took nearly 5 minutes for somebody to come serve us even though there was nobody in the drive-through lanes and nobody else ahead of us in the shop. Slide was a pierce of chicken with about a teaspoon of lettuce all down one end. The BBQ sauce was similar and was in the other end of the chicken to where the lettuce was. Husband's chicken pieces was very dark although he said it treated ok. Was given a small straw for my frozen drink, making it very difficult to get any drink at all. Difficult to find a table that didn't have rubbish or food on it. Floor needed a good clean and the toilet was pretty gross as well